Frosted Strands is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
Additionally, when you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, phone number, email address, and order details.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and services
- Send updates, promotional offers, or marketing communications (only if you choose to receive them)
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering orders, provided they agree to keep your information confidential.
We may also disclose your information if required by law or to protect our rights.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the details below.
Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional messages from us, you can:
- Click the “unsubscribe” link in any email you receive from us
- Contact us directly at [email protected] and request removal from our mailing list
Please note that even if you opt out of marketing communications, we may still send you important order-related messages.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]